Jackery Solar Generator 2000 v2 (2200W | 2042Wh)
Description
- 2042Wh capacity and 2200W output, powering over 1 day of emergency needs.
- The smallest, lightest home backup power: 40% smaller, 34% lighter at just 17.9kg.
- 1.7-hour Emergency Super Charge.
- Jackery’s exclusive CTB technology maximizes both space efficiency and safety through its compact honeycomb design.
- Quiet, eco-friendly energy with next-gen LiFePO4 battery lasting over 10 years.
- ChargeShield 2.0 for advanced protection and efficient charging.
- UPS ≤20ms for seamless power backup for computers, network devices, refrigerators, lighting, microwaves, and more.
- Smart App Control for easy management and monitoring.
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3-year warranty + 2-year extended warranty.
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Product Specifications
Jackery Solar Generator 2000 v2 (2200W | 2042Wh) Product Specifications




Product Manual
Jackery Solar Generator 2000 v2 Product Manual
Product Warranty
Jackery Product Warranty
1. Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
2. Warranty Period
• 3+2 years warranty - Jackery 3000 Pro Series/2000 Pro Series/2000 Plus Series/1500 Pro Series/1000 Pro Series/1000 Plus Series/300 Plus Series, related accessories and Solar Panel Connector.
• 2+1 years warranty - Jackery 1500 Series/1000 Series/500 Series/300 Series/240 Series/160 Series/SolarSaga 200W/100W/80W, related accessories and carrying case.
• A 6 month warranty on renewed Jackery products.
In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
3. Repair or replacement
Jackery will repair or replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to a defect in workmanship or material. The repaired/replaced product assumes the remaining warranty of the original date of purchase.
4. Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
5. Exclusions
Jackery's warranty does not apply to: ·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature. ·Attempted repair by anyone other than an authorized facility ·Any product purchased through an online auction house. ·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months
Product FAQs
Jackery FAQs
Q: How to turn on the Energy Saving Mode?
Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen
Q: How long is the Warranty of this device?
Jackery provides 3 years standard warranty and 2 years extended warranty. Please note that we only provide our warranty to customers who purchase from the official Jackery website, Jackery-branded third-party platforms, or authorized dealers.
Q: Can I use the Jackery while it's charging?
Yes, you can use Jackery power stations while they're charging! This feature is called pass-through charging. It allows you to power your devices while simultaneously recharging the Jackery unit. This is especially useful during longer power outages or extended outdoor trips
Q: Can I charge the Explorer 2000v2 in my car?
Yes, you can charge the Explorer 2000 v2 using a 12V car charging cable.
Q: Is the Explorer 2000 v2 expandable?
No, the Explorer 2000 v2 is not expandable. If you need an expandable option, consider the Solar Generator 2000 Plus, which offers expandable battery options.
Q: How to Charge the device via AC Wall Outlet?
Connect the AC charging cable to the input port of the power station and plug it into the wall outlet.
Q: How to turn on the Energy Saving Mode?
Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen
Q: What is emergency charging mode?
Under this mode, you can rapidly power up the portable power station using the AC charging method. This emergency charge function can be activated or deactivated through the Jackery app. When in emergency charging mode, the circular light indicating the state of charge (SOC) will blink at an increased pace
Q: How long is the Warranty of this device?
Jackery provides 3 years standard warranty and 2 years extended warranty. Please note that we only provide our warranty to customers who purchase from the ocial Jackery website, Jackery-branded third-party platforms, or local authorized dealers.
Q: What is the recommanded temperature of this product?
The recommended charging temperature for the product is between 0°C to 45°C (32°F to 113°F), and the discharging temperature is between -10°C to 45°C (14°F to 113°F). Operating the product outside this temperature range may restrict its charging and discharging capabilities, or even render it unable to charge or discharge.