The Jackery SolarSaga 500 X is built to last, offering a 5-year warranty that ensures long-term durability and reliable performance, giving users peace of mind for years of use.
Product Specifications
Jackery SolarSaga 500 X 500w Solar Panel Product Specifications
Jackery SolarSaga 500 X （Jackery SolarSaga 85 x 6）
What's in The Box
Product Manual
Product Warranty
Jackery Product Warranty
1. Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
2. Warranty Period
• 3+2 years warranty - Jackery 3000 Pro Series/2000 Pro Series/2000 Plus Series/1500 Pro Series/1000 Pro Series/1000 Plus Series/300 Plus Series, related accessories and Solar Panel Connector.
• 2+1 years warranty - Jackery 1500 Series/1000 Series/500 Series/300 Series/240 Series/160 Series/SolarSaga 200W/100W/80W, related accessories and carrying case.
• A 6 month warranty on renewed Jackery products.
In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
3. Repair or replacement
Jackery will repair or replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to a defect in workmanship or material. The repaired/replaced product assumes the remaining warranty of the original date of purchase.
4. Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
5. Exclusions
Jackery's warranty does not apply to: ·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature. ·Attempted repair by anyone other than an authorized facility ·Any product purchased through an online auction house. ·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months.
Product FAQs
Jackery FAQs
Q: What is the operating temperature range of the SolarSaga 500 X?
The SolarSaga 500 X can operate in temperatures ranging from -40°C to 85°C (-40°F to 185°F), ensuring reliable performance in various weather conditions.
Q: Which power stations can the SolarSaga 500 X charge?
The SolarSaga 500 X can be used to charge power stations such as the Jackery Explorer 5000 Plus, 3000 Pro, 2000 Plus, 2000 v2, 1000 Plus, and 1000 v2.
Q: How should the SolarSaga 500 X be stored?
After use, fold the solar panels and store them in the provided storage bag. Ensure the panels are kept in a dry place, avoiding exposure to corrosive substances or physical damage during storage.
Q: Can the SolarSaga 500 X be left outdoors permanently?
While the panels are designed for outdoor use, it is recommended to retract or store them during extreme weather conditions, such as strong winds or hail, to prevent damage.
Q: How do I clean the SolarSaga 500 X panels?
Do not immerse the panels in water. Instead, clean them with a damp cloth. Avoid using corrosive substances or abrasive materials that might scratch the panels.
