Safe Spaces for Cooking, Working, and Everyone You Love.
Two Jackery 1000 v2 give your home a stronger safety net—one secures basic needs, the other keeps you working. With 2140 Wh of power, storms and outages won’t disrupt your routine. Enjoy the peace of mind that reliable power brings. Jackery always power your essentials.
Product Specifications
Jackery Explorer 1000 v2 Portable Power Station Solar Generator Product Specifications
Product Manual
Product Warranty
Jackery Product Warranty
1. Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
2. Warranty Period
• 3+2 years warranty - Jackery 3000 Pro Series/2000 Pro Series/2000 Plus Series/1500 Pro Series/1000 Pro Series/1000 Plus Series/300 Plus Series, related accessories and Solar Panel Connector.
• 2+1 years warranty - Jackery 1500 Series/1000 Series/500 Series/300 Series/240 Series/160 Series/SolarSaga 200W/100W/80W, related accessories and carrying case.
• A 6 month warranty on renewed Jackery products.
In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
3. Repair or replacement
Jackery will repair or replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to a defect in workmanship or material. The repaired/replaced product assumes the remaining warranty of the original date of purchase.
4. Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
5. Exclusions
Jackery's warranty does not apply to: ·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature. ·Attempted repair by anyone other than an authorized facility ·Any product purchased through an online auction house. ·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months.
Product FAQs
Jackery FAQs
Q: How to Charge the Explorer 1000 v2 via AC Wall Outlet?
Connect the AC charging cable to the input port of the power station and plug it into the wall outlet.
Q: How to turn on the Energy Saving Mode？
Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen
Q: What is the emergency charging mode on the Explorer 1000 v2?
Under this mode, you can rapidly power up the portable power station using the AC charging method. When in emergency charging mode, the circular light indicating the state of charge (SOC) will blink at an increased pace. This emergency charge function can be activated or deactivated through the Jackery app.
Q: How long is the Warranty of Explorer 1000 v2?
Jackery provides 3 years standard warranty and 2 years extended warranty. Please note that we only provide our warranty to customers who purchase from the offcial Jackery website, Jackery-branded third-party platforms, or local authorized dealers.
Q: What is the recommended temperature of this product?
The recommended charging temperature for the product is between 0°C to 45°C (32°F to 113°F), and the discharging temperature is between -10°C to 45°C (14°F to 113°F). Operating the product outside this temperature range may restrict its charging and discharging capabilities, or even render it unable to charge or discharge.
