Product Specifications
Jackery Solar Generator 2000 Plus Product Specifications
Product Manual
Jackery Solar Generator 2000 Plus Product Manual
Product Warranty
Jackery Product Warranty
1. Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
2. Warranty Period
• 3+2 years warranty - Jackery 3000 Pro Series/2000 Pro Series/2000 Plus Series/1500 Pro Series/1000 Pro Series/1000 Plus Series/300 Plus Series, related accessories and Solar Panel Connector.
• 2+1 years warranty - Jackery 1500 Series/1000 Series/500 Series/300 Series/240 Series/160 Series/SolarSaga 200W/100W/80W, related accessories and carrying case.
• A 6 month warranty on renewed Jackery products.
In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
3. Repair or replacement
Jackery will repair or replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to a defect in workmanship or material. The repaired/replaced product assumes the remaining warranty of the original date of purchase.
4. Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
5. Exclusions
Jackery's warranty does not apply to: ·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature. ·Attempted repair by anyone other than an authorized facility ·Any product purchased through an online auction house. ·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months.
Product FAQs
Jackery FAQs
Q: Is it fireproof?
Yes, the product is 94V-0 fireproof and meets UL2743 certification requirements.
Q: Does it support pass-through charging?
Yes, the Explorer 2000 Plus supports pass-through charging and it won't cause any damage to the battery life.
Q: Does it support EPS？
Yes,the Explorer 2000 Plus supports EPS.
Q: How long is the warranty?
We provide 3+2 year warranty for Explorer 2000 Plus.
Q: Is it Pure Sine Wave inverter power supply?
Yes, the built-in Battery Management System (BMS) and pure sine wave inverter protect your sensitive devices from damage.
Q: How long is the standby?
30% of the power stored for 1 year can still be left with 20% or more.
Q: Does it support APP connection to control charging?
Yes, search for “Jackery” in Google Play or Apple Store to install the App. After that, you can register and login.
Q: Does it make noise when charging? What is the noise level?
It has a unique silent charging mode with a maximum noise of up to 30DB(like in a library) and it will take 4.5 hours to fully charge the power station in this mode.
Q: What is the life expectancy?
It is rated for 4000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there.
( it's not to say the battery only has 4000 cycle life span. Among 4000 cycles, the unit can exert its best performance. It would not perform its best after 4000 cycles because of internal wastage.)
Q: What is the battery type of the product?
It's LiFePO4 with the advantages of high temperature resistance, strong safety stability, and better circulation performance.
